August 31, 2007
What you need to know about delegating?
Ah, the art of delegation, one of the key arts to any successful business and businessperson. First of all, let's discuss what it means to delegate.
What does it mean to delegate?
August 29, 2007
Tips for using models like spreadsheets, graphics, etc. to help make decisions
Let's look at some tips for using models like spreadsheets, graphics, etc. to help make decisions during business meetings.
Alright, pretend you're back in high school, in history class in fact, and you're studying the fall of Rome and the rise of the Germanic cultures that eventually plowed through everybody and that's how we got English. I hope that my very erudite summary took you right back to the glories of American high schools. Anyhow, you're bored as heck, you've listened to three lectures in a role in which the lecturer droned on and on from smudged sheets of paper in his or her hands, when suddenly-that one guy stands up!
August 28, 2007
Tips for sending memos
Office memos have probably been around as long as offices have been.The format of effective memos hasn't really changed although the mode of memo delivery has.Most businesses have adapted to the computer age and now use the computer for intra-office communication.This means that where memos use to be typed out and placed into employee mailboxes, they are now typed out and sent into employee email boxes.This is a great improvement in communication because now both the sender and the recipient have a record of the memo, when it was sent, and when it was opened.
Tip #1-train on email use
August 26, 2007
Tips for building motivation
We could all use some tips on being better motivators. What does a motivator do, after all? A motivator helps to provide motives for a person to accomplish a difficult or unwelcome task. That's one simple definition, at least, and the one we'll use for this short article. So, let's look at it closer.
I'm nobody, personality-wise; how am I supposed to motivate someone to do something they don't want to do?
August 25, 2007
Setting goals with your team, tips and tricks
Let's look at some tips and tricks for setting goals with your team.
- As a manager, you want to constantly be setting, and meeting, goals with the employee team underneath you. This will not only make you look good with your bosses; it'll make you closer to your employees, and make your work a whole lot easier.
Continue reading "Setting goals with your team, tips and tricks"August 24, 2007
How to work toward the future, not just in the present
So, we're asking ourselves how to work toward the future, not just in the present. This is a tricky one. It's tricky for several reasons.
One of the key steps to success, after all, is to live in the present. That is, if your mind is too much in the past or the future, you won't get anything done now. So, you've got to find this magical balance. You've got to be working in the present futuristically, as it were. Everything you do in the present has to complement somehow some goal that you have for the future. Everything you do in the present has to set yourself up for a successful future. But in order for this to happen, you have to know exactly what you want that future to be, and live as if it's already present. Confusing, complicated, paradoxical indeed!
Continue reading "How to work toward the future, not just in the present"August 23, 2007
How to understand the different personality types of your customers
Being in business requires a lot of additional skills.One of these skills, people skills, is closely related to psychology.There are scales developed by psychologist to help them assess different personalities.Probably the most well known scale is the Myers-Briggs Type Indicator (MBTI).This scale can only be administered by professionals, who are educated in psychological assessment, so you won't be able to give the measure to your customers.Still, you can learn the different personality characteristics and what type of interaction styles work best with each characteristic.
Extroversion/introversion-people fall somewhere along an extroversion/introversion continuum.Extraverted personalities tend to crave stimulation from other people, enjoy the company of other people, and be a little bit impulsive.These people love a crowd and to be the center of attention.They may make decisions on the spur of the moment.Introverted people, n the other hand, need more private time and they are also more methodical and reflective when it comes to making decisions.If you have an introverted customer, you should focus on one-on-one interactions and give them plenty of time and space when
Continue reading "How to understand the different personality types of your customers"August 22, 2007
How to show your authority with out being a jerk
In business, it is a fine line between nice and too nice.You want your employees to respect you and respect your authority; however, you don't want to come off like a jerk.There are a couple of things you can do to preserve your reputation ofbeing a "great" person while still showing authority and commanding respect.
Be friendly but not friends.There is a code of conduct between friends and there is a code of conduct between employers and employees.Once you cross the friendship line and your employees feel like you are personal friends, they will naturally confuse the different codes of conduct.Things that a friend is likely to blow off, a boss has to address.The confusion of these boundaries often gets nice bosses reputations of jerks.
Continue reading "How to show your authority with out being a jerk"Using MySpace as a form of advertising
All companies are concerned with advertising. It is an important part in the business world, without advertisements people would not know about your products. As a conscientious business manager or owner you are always on the lookout for news places to advertise. With the popularity of the internet social networking sites, such as MySpace, have become extremely popular, which in turn provides companies with a new form of advertising. Majority of the users on MySpace range in age from 18-34. Which is the age group targeted by companies for advertising because they have the highest amount of disposable income, which in turn means they are the consumers that will most likely buy your products.
Before you do any advertising on MySpace you will want to read the members agreement carefully. There are certain rules that apply to all users regarding commercial advertising. While MySpace is free to all users, you must contact MySpace directly before you use it for advertising purposes. Another thing you want to be aware of is if you send unsolicited emails to members, your membership can be suspended or terminated. Also along the lines of unsolicited emails is sending an amount of unsolicited emails that exceeds the guidelines set forth by MySpace, if you go over the limit MySpace can charge you fifty dollars per email sent.
August 21, 2007
How to raise the interest level of your team
So, let's say that you're a manager in charge of a team of employees. You've got this group of men and women underneath you; you're their leader; and there are leaders above you. Let's first consider some difficulties that your delicate position raises.
1. First of all, you're a middleman, and nobody likes a middleman. Middlemen, generally, are seen as having two faces; they're twofaced, in other words. Think of how you like a twofaced person; and then put yourself in the position of your team. After all, you've got to consider their needs, but also the needs of your corporate bosses. Generally, your team will see the needs of your corporate bosses and your needs as the same thing. In other words, you're just out to please your corporate bosses in order to get a larger bonus or whatever, your team be darned. You're simply going to use them to please your corporate bosses and thus benefit from your team's hard work. Now, these biases of your team may not be true at all, in your case; but chances are that they have been true in other cases your team has found itself in, and that bitter memories are the result.
Continue reading "How to raise the interest level of your team"August 20, 2007
How to properly offer incentives
Offering incentives is a big part of a manager's job. Whether you're managing "regular" employees, other managers, whole buildings of both, etc., the truth holds: incentives are known to spur a company's workers forward, give them extra energy, increase their loyalty to the company, and so forth. But there are proper and improper ways of offering incentives. Let's look at the improper ways first.
Improper ways of offering incentives, number one.
August 19, 2007
How to overcome employee objections to policy
First of all, I can hear you asking: Who cares? Why should I care about overcoming employee objections to policy? Now, of course I could swiftly rebuke you with a bunch of talk about how employees are human beings too and part of the team and need to be treated as such. But I won't. I understand perfectly your reaction (assuming you had it). I know that you know that employees are human beings and so forth. I know that you know that employees are part of the team. But you, after all, make company policy; and you're the only one with a broad view of the company's current situation and where it's headed; so it does irk a little when employees get disgruntled and start complaining about company policy. Let's consider a few things, however.
1. No matter how bothersome it is, employees are always going to object to policy changes, especially when those changes seem to affect them negatively.
How to overcome employee objections to policy
First of all, I can hear you asking: Who cares? Why should I care about overcoming employee objections to policy? Now, of course I could swiftly rebuke you with a bunch of talk about how employees are human beings too and part of the team and need to be treated as such. But I won't. I understand perfectly your reaction (assuming you had it). I know that you know that employees are human beings and so forth. I know that you know that employees are part of the team. But you, after all, make company policy; and you're the only one with a broad view of the company's current situation and where it's headed; so it does irk a little when employees get disgruntled and start complaining about company policy. Let's consider a few things, however.
1. No matter how bothersome it is, employees are always going to object to policy changes, especially when those changes seem to affect them negatively.
How to overcome employee objections to policy
First of all, I can hear you asking: Who cares? Why should I care about overcoming employee objections to policy? Now, of course I could swiftly rebuke you with a bunch of talk about how employees are human beings too and part of the team and need to be treated as such. But I won't. I understand perfectly your reaction (assuming you had it). I know that you know that employees are human beings and so forth. I know that you know that employees are part of the team. But you, after all, make company policy; and you're the only one with a broad view of the company's current situation and where it's headed; so it does irk a little when employees get disgruntled and start complaining about company policy. Let's consider a few things, however.
1. No matter how bothersome it is, employees are always going to object to policy changes, especially when those changes seem to affect them negatively.
August 18, 2007
How to manage your budget
Budget management really requires two things: good planning and good discipline.Sometime it also requires having a plan B.There is a lot to learn when managing your budget and the bigger the business, the more there will be to learn.Here are a few suggestions that you might consider when trying to manage your business's budget.
Good planning when making a budget for your business means making a reasonable estimate of your revenue and allocating less than that for every possible expense.Of course, you will always hope for optimal income but when you are making the budget, it is best to plan on minimal income.When you have an estimate about how much is coming in, make an itemized budget that accounts for all expenses, and invests money into things like advertisement and employee development.It is important to include some saving in your budget just as you do for your personal budget.If you can build up a little cash cushion, you will be able to handle budgeting "surprises" when they come along.
Continue reading "How to manage your budget"August 17, 2007
How to make things go right when your company messes up
Wow, how to make things go right when your company messes up. This seems like a question that's rather on the broad side of things. So many answers spring to mind!-and of course each one depends on how big your company is, what kind of mistake you've made, who you're trying to make things "go right" for, and so on. Let's start with a small, specific example then, but one which can be applied in all sorts of situations and to all sorts of companies.
Let's say that your company provides helium balloons, hot dogs, snow cones, etc., for big events in your town such as the Fourth of July. You're in there, all right; you're contracted with the town to handle the Fourth of July every year; it's a big job, and
you've got it. You've got five other employees who help you with the rush when it comes
(as it inevitably does, at least once a year).
August 16, 2007
How to keep your team working hard, even when you are out of the office.
As the old saying goes, "when the cat's away the mice will play" and that is just what usually happens when the boss is out of the office.You have to expect a little change in performance when you are not there to crack the whip, however, you should also expect that this change in performance does not affect productivity.In order to keep your team working hard when you are out of the office, you have to set company standards and you have to have a great management staff.
Years ago, I worked at UPS as a loader.It was a hard job but I learned some things about business management from the experience.One thing I learned is that the numbers can be an effective manager if the absence of management.In that job, "miss-sorts" were recorded and we were held accountable for them.That means that when I accidentally sent a package that was supposed to go on the Chicago truck on the Sacramento truck, I would hear about it with in a day or two.I learned to be afraid of miss-sorts.When no management was standing outside of my trailer, I might build weak walls, or not use my load stand but I was always diligent to double check each package and make sure it belonged in my truck.
August 15, 2007
How to improve team efficiency in three easy steps
OK, let's consider three steps for improving team efficiency:
1. Become a team. It may seem to some that this step is assumed in the question, but they couldn't be more wrong. In fact, that's a problem with too many managers these days. They start thinking about team efficiency, assuming the whole time that they already have a team to make more effective. In fact, what they have is a group of bored, disgruntled employees who are only a team by arbitrary physical approximation and nothing else. Therefore, the first step in improving team efficiency is to make a team of your team. How might a manager go about doing this? First of all, a manager should encourage friendly interaction and activities between and with team members. A manager should allow friendships to form. Now, the manager always wants these friendships to be made under professional conditions (so long as the team's at work); but a manager should never be too eager to shut people up, bully them if they're a minute late from their coffee break, and so forth. The manager needs to do what he or she can to create a relaxed, informal atmosphere in the office, while at the same time maintaining a sense of purpose and professional drive. He or she should frequently hold informal meetings where the team eats together and discusses ideas for improving their situation. Take these steps frequently, and you
Continue reading "How to improve team efficiency in three easy steps"August 14, 2007
How to hold informal meetings
Funny to say it, but there's almost nothing so difficult as holding informal meetings. Let's take an example. Let's say a manager of a small manufacturing company, Cleopatra, wants to call together her employees to discuss something of vital importance, a change to the company that will impact the lives of all of the employees. Cleopatra is in a difficult situation here. Why is she in a difficult situation?
1. Cleopatra has an important announcement to make. A change has been made in the company, one that will affect the employees. Now, in the long run this change will be to the good of the employees; but in the short run it will present difficulties for them. Therefore, Cleopatra has decided on an informal meeting as the best process for making the announcement. Why an informal meeting?
August 13, 2007
How to calm an angry customer
We've all been in a situation where a frothing, angry customer is either in our faces our shouting into a telephone and we get either that helpless feeling or that angry feeling or both. What should we do in such situations? What should we do when a customer gets angry and starts taking that anger out on us? Let's consider a few steps that might come in handy in the future.
1. Remember, remember, remember (you've heard this a thousand times): the customer isn't really angry at you; you're just a convenient object for venting their rage at your company in general, at the world in general, and the cruel fate that decreed they not get their CD (or whatever) in the mail on time. A famous philosopher said that he never took offense at anger of this sort. Why not? Well, he said, I wouldn't take offense at a little dog that ran up and bit me. In other words, even though the bite might sting a little, it's just a little dog, doing what little dogs do. It's actually very convenient to think of an angry customer this way; they're not being themselves; their bestial side has taken over, and all you
Continue reading "How to calm an angry customer"August 12, 2007
How to avoid management pitfalls
There is no position in business so fraught with pitfalls as that of the manager's. The manager occupies a strange and difficult position. On the one hand, it is humdrum, everyday, full of boredom and routine; on the other hand it is diverse, exciting, and full of opportunities for leadership and aggressive, creative thinking. There are lots of ways to stumble as a manage; lots of pitfalls and traps to avoid. Let us consider a few of them.
1. One pitfall of management is the ambiguous position he or her holds in the eyes of the regular employees. The regular employees are not quite sure how to take the manager. This is definitely a pitfall for the manager to stumble into, but there are ways of avoiding it. The manager must realize that he or she's not seen completely as a boss or as an equal. The regular employees see the manager taking orders from his or her bosses; which in turn makes it difficult for them to take orders from the manager; yet, at the same time, the manager's closeness to the employees makes him or her nearly one of them, but not quite. The manager occupies a very difficult position, fraught with pitfalls, indeed.
August 11, 2007
How to assess your company strengths and weaknesses
Let's look at some ideas for assessing your company strengths and weakness.
1. First of all, you might want to consider calling a company meeting. By company meeting, we mean everyone significantly involved in the company, from the lowest to the highest. Who knows, even the custodians might have some pretty keen things to say. Use common sense, of course, but when assessing your company strengths and weaknesses, you'll want to put all the company heads together. By company heads, here, of course, we don't mean heads of the company; we mean everyone in the company who possesses a head on top of a neck, and we assume that means just about everyone! Except for Headless Pete McCormick.
August9, 2007
How to address a communication problem with an employee
Unfortunately, a part of business management is also conflict resolution.It can be tricky but when you have a communication problem with an employee, you have to address it.This is a dangerous area for business relations and employee moral because "communication problem" tends to be a euphemism for "personality conflict".
If you encounter a communication problem with an employee, it is important to address it as quickly as possible."Nipping the buds" of these sorts of problems will prevent the problem from blossoming and affecting more of your team.These kind of problems never fix themselves, so do yourself a favor and get on it before if gets out of control.
August8, 2007
A look at e-commerce strategies
There are different strategies for different businesses depending on what type of business it is and how it is ran and what the business is selling. When it comes to e-commerce there are some different strategies that are taken. Here is a look at e-commerce strategies.
If you do not know what e-commerce is it is the buying and selling of services and goods on the internet especially the World Wide Web. E-commerce is so new to the web that the strategies that are being used are not as affective as they could be. 30% if e-commerce sites don't have a search capability that actually works. People want to be able to find product quickly and efficiently. The e-commerce merchants should used speed for marketing so when people are shopping online they don't end up just getting everything but what they are looking for.
August7, 2007
How to make your management a benefit to your staff and organization
Different companies have different management strategies depending on what type of organization it is, what type of products they are producing, and what type of structure the organization has. If you need to make your management a benefit to your staff and organization and do not know how here are some tips.
The first tip on how to make your management a benefit to your staff and organization is to make sure that you put people in management that are person people. You don't want to put people in management that are only looking to have more authority so they can boss people around. This will make your staff miserable and you will probably have a higher turnover then if you put someone in management that is a people person and lets them know that they care about their ideas.
August6, 2007
How to measure a sales team's effectiveness
There are many different ways that a business advertises and gets people to buy their products. One way that helps businesses to sale their product is to have a sales team. A sales team can be a very effective way to sell things because different people might not ever think about buying certain products but because they are approached by a person from a business sales team, they might change their mind, or consider the purchase. If you have a business and want to know how you can tell if your sale's team is effective or not, here are some tips on how to measure a sales team's effectiveness.
The first tip on how to measure a sales team's effectiveness is to keep track of their numbers. Keeping track of your sales team's numbers will help you to see what people on your sales teams are selling and which one are not. You can even track their numbers a couple of different ways to see what type of sales they do the best.
August5, 2007
How to write a coaching plan
Depending on the company you have will depend on what you want to go into your coaching plan. There are specific things that you will want to put into your coaching plan that will help your company in the different categories they need help in. Here are some tips on how to write a coaching plan.
The first tip on how to write a coaching plan is to figure out what the standard lessons are that you want to implement. There is a basic coaching style that can help you run your company as smoothly as possible.
Continue reading "How to write a coaching plan"August4, 2007
How to offer support without getting stuck doing all the work
As a manager, it is your job to delegate work, and ensure that the delegated work gets done. So many different people have different ways of delegating work to others. But sometimes people feel like they have to give support by helping out with the work they have delegated out. If you are one of those people here are some tips on how to offer support without getting stuck doing all the work.
The first tip on how to offer support without getting stuck doing all the work is to give suggestions of different things that need to be done. Once a person has started on a project continue to give encouragement. Act interested in what they are working on every step of the way. This will help them see what you are offering support.
August3, 2007
Offshore software development and your company
This article addresses one of the topics that you as a manager or as the owner of a company really need to be aware of.That topic is offshore software development and what it means for your company.
So what exactly is offshore or outsource software development?Well, if you use an outsourced software development company, you could actually be saving money and increasing productivity and company efficiency.Right now, you are probably hiring a programmer to take care of all of your company's programming needs.This is a great way to get custom programming that is exactly tailored to what your company is looking for.But this also means that you are paying a lot of money to just one person, and with all of the changing technology, your in house programmer might not be entirely up to date on what the best programming will be.Besides, an in house programmer can always come up to you and give you excuses as to why your custom programming just isn't ready on time-why the program that you absolutely need by a certain date just isn't finished.
How to choose enterprise planning software.
The topic of this article is how you as a manager or an owner of a company is how you should choose enterprise planning software for your office or company.
There are a number of different issues and problems that you need to consider when you are trying to choose enterprise planning software for your office or company.A lot of managers or owners only consider short term issues and demands that are at hand.The difficulty with choosing enterprising planning software products is that the needs and requirements of companies are constantly changing.This means that a lot of companies only choose software that handles the pressures and needs at hand-enterprise planning software that fits your current budget and that adequately covers your current needs.However, what will happen in the next year or so?What about midterm needs and long term needs?These are elements that you need to consider when choosing your software.How can you figure these elements in to your decision?My suggestion is that you go through a comprehensive overview and intensive research on the R and D investment of your company and the validity of your current system that you are using and how it will work for medium term needs.
Continue reading "How to choose enterprise planning software."August2, 2007
How to improve already great programs
There are so many things that you have to consider when you are starting different programs with your business. You have to think about everything that is going to be involved and everything that you are going to have to put into it to get the results you want. Another thing that you have to think about is how you are going to continually be able to improve the program so it can continue on and on.
Here are some tips on how to improve an already great program.
The first tip on how to improve already great programs is to make sure that you are always up to date on the latest technology. If you are behind the times and your programs are out dated they are probably not giving you the best performance they can. It may be running to slowly and need to be worked on. If you think that you already have great programs but it has been a couple years since you have had them updated it is probably time to update them again to improve them.
Continue reading "How to improve already great programs"August1, 2007
How to draft a budget
There are a lot of different ways that people along with businesses keep track of their money. Some businesses have an accountant; other businesses just have some one that does their book keeping, while other businesses do their own book keeping. No matter what a business does, they have to have some kind of budget to follow so they know how much they want to spend on what. Depending on what type of business it is will depend on what kind of budget there will be.Here are some tips on how to draft a budget.
The first tip on how to draft a budget is to get a software program. A software program can help you draft a budget by having you put all of the different expenses you have along with everything you have coming in to help you get an idea of what your budget should look like.
