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Improving your Business Management Leadership Skills
Trust
People will know they can rely on you if you show qualities of integrity and consistency. So how to you build this trust? Start by listening. Bring each member of your staff into your office and talk about their needs and concerns and what they think you can do to improve the office environment. You might be surprised at some of the "little things" that will make a world of difference to a person. Give each employee your full attention and make an effort to get to know them. Practice memorizing your employee's names and at least one or two things about them such as their favorite sports team or their family. This way when you pass them in the hallway you can call them by name and coin in a personal phrase that shows you take the time to get to know who is working for you. Empathy is another big factor in establishing trust. It puts you and your employee on the same "playing field" and you work together to resolve a situation. This goes along with listening. Without showing empathy, people will look at you as a "cold hearted" individual who only cares about the money, not the people. Follow the Leader Show people your dream and once it has been achieved, they will know you are a great business leader. Having a good track record always helps! Success is easier to follow than failure. However, if you fail, pick yourself up gracefully and try again. Being able to swallow your mistakes will prove to your employees that you are not afraid of anything and you are willing to put your reputation on the line for the sake of the company. By taking theses small steps, you will see a change in the way your employees view you as a leader and you will gain the necessary trust and respect you deserve.
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