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How to boost sales for your small business
Get back to basics-Sometimes the best way to revitalize anything is to take the approach of getting back to the fundamentals. Begin by looking at each stage of your sales process. You should ask yourself the following questions-
Fire your customers-This may seem counter-productive to increasing sales. However, after closely examining all of your clients, if you find that there are high maintenance customers, who are using up your time and resources, with little or no profit; it may be time to get rid of them. You need to focus on your customers that appreciate your business and are profitable. Examine your staff-It is important to realize that in flourishing times, sales come easy so your top performer, may have really been an order taker. You need to realize that the current market requires professional sales personnel. You need to closely evaluate your under performers, support, and coach them. Then if they can't learn the necessary skills, or are unmotivated, it's time to part ways. Your staff needs to understand that if they cannot function in a sales position, (and everyone in your organization, should be selling in some way), then they need to look for another job. Another aspect of motivating your staff is to give them goals, with applicable rewards. You can hold regular monthly meetings for your staff. During these meetings you can spend this time to role-play skills, share best practices, have fun, and give a motivational boost. Take a close look at your marketing-When things are going smoothly, your marketing plan may be just fine. When the economy tightens, it becomes crucial that every marketing dollar you are spending is effective. Re-evaluate your marketing plan, to determine if your marketing dollars are being spent in the best possible way. If they are not, do not simply cut marketing, (this can be a death sentence for your company), but re-allocate the marketing budget where it will do you the most good, and drive sales. Re-examine your pricing models-It is crucial to understand that blindly cutting prices to increasing competitive pressure, is a sure way to shorten your businesses lifespan.Small business owners should carefully, look where to change prices and find ways to tie pricing to a long-term relationship. Remember that your ultimate goal is to build a long-term relationship with your market. When things are tough the small business that prospers and survives, is the one who adjusts their sales approach, to meet the current conditions. You should not wait for an automatic turn around; the time is now for a closer look at your sales tactics. |
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