Improving workplace efficiency
Every manager wants their office to run efficiently and without hiccups. This is one of the roles of a business manager. However, in many cases, despite the most concerted efforts, little change occurs. In order to help instigate change and improve work place efficiency, it is great to be organized, and clear with your expectations, etc. but that is not enough. The definition of insanity is to continue doing the same thing, and expect different results. This holds true in management. If you want to improve your workplace efficiency, you have to ask yourself the following questions:
1. Is there a better way of doing things? Automation, for example, can really solve a lot of problems. If you find that your people are getting bogged down following up leads, investing in automation software for new leads can be really useful. Of course, in other cases, leads should be followed up by live people. The fact is, there are likely other ways of getting things done, but are there better ways? Sometimes we fail to ask ourselves this question simply because we are using the most likely way, and do not even realize that it may not be the best way. It might be that it is what you are used to, or what someone else did and you followed suit, or what you are most familiar with, but it is time to determine if it is truly the best way of doing things.
2. Is there a faster way of doing things? Again automation might be the answer, another answer is to put a more qualified person on the job, simplify the processes, improve communication between departments, cut out unnecessary steps, etc. As you can see, there is no one answer to these questions, you have to evaluate your existing business and management, and processes, and decide if there is a way to make it faster. Then put it to the test. Trial and error is a good way to start.
3. Is there another creative way of doing things? Remember that sometimes we get stuck in unproductive ruts simply because we neglect to look for alternatives. Looking for other, more creative options to the processes and problems we face in business can really improve efficiency. You may not always find other ways of doing things, or you may, and they may not be better, but you won't know unless you try.
4. Is there a way of producing greater results without sacrificing quality? This is somewhat a repeat of the past questions. The point here is that sometimes there are better ways of doing things, and sometimes there are different ways of doing things, but you want to make sure that no matter what you pick, you maintain the integrity of the product, service, etc.
If you ask yourself these for questions, look for the answers, evaluate motives, determine the best people for the jobs, and see if there is a better way to produce the same results, you will have a far more efficient, and happily run business.