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What Is Required Of A Quality Control Manager?
A good quality control manager will make their own observations in checking to see where things need to be changed within the company and they will also use data to help them in creating the right changes to improve the organization. While they will observe to check on things like defects and also looking for ways to improve the manufacturing line, their other job will focus on the behaviors of your employees as well. They will take a look at the way that the employees do their jobs and to see if some of the errors that are occurring are related to the employees. This happens in many companies as people end up making their own adjustments and changes rather than doing what you have asked of them. Comfort of their working style is often more important to them than listening to managers. This is why you need a good quality control manager so they can aid in helping to show employees the important of getting their job done correctly without needing to worry about having issues related to their behaviors. Depending upon the size of the organization, you may hire a quality control manager from the outside or you might consider promoting from within. It is smart to look for a person that has experience dealing with quality control rather than just trying to hire within and train the person on your own. Quality control is a very different type of program so you need to look for a person that has the extra skills needed to provide you with the right results. Experience or education with quality assurance is one of the things that you need to look for as you are seeking out the right quality control manager. You need to look for a person that is accredited with quality assurance and a person that actually has worked with other companies to help in providing the right type of results. The American Society of Quality actually provides certification for quality. This is something else you need to consider as you hire a person or to consider sending them to additional training in order to aid in getting the right person for the job. It helps to have them take the exam as it is one of the best ways in which you can be sure they are getting on-going training to give you the best service possible. Any time you are looking to hire a quality control manager, you need to put them through a series of tests that you have created. It helps to create a sample product that has issues and to see if they can identify the issues. You should also focus on understanding their communication skills to know that they are going to be able to keep your entire staff on the same page with quality control. How well do they work with others? Are they able to manage multiple personalities well and can they help you create a stronger company? |
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