Communication Styles for the Masses
Most people can find different aspects of their communication style in more than one category, but usually there is one that stands out more.How can you tell which style is yours? Here are a few general guidelines to the different communication styles:
Clearly, the assertive communication style is the desired one of the four and the other three have their shortcomings. Most people can think of different people that fit into each category. By understanding the different characteristics of each style, people, whether in business or life in general, can learn how to effectively deal with all types of styles.
While it is not always pleasant to deal with aggressive, passive, or passive-aggressive personalities and communication styles, it must be done. Below are some ways to cope with some communication differences with dealing the more difficult types:
Aggressive: Get to the point right away. Speak directly and clearly.Since aggressive types can be brutally honest and sometimes inconsiderate, it is important to take what they say with a grain of salt. Usually their criticism and confrontational matter isn't meant to be taken personally.
Passive:It can be particularly frustrating to talk to a passive communicator because they may seem to not have any opinion of their own. Though it may be frustrating, avoid being pushy or confrontational. Passive communicators just need time to feel comfortable with others.
Passive-Aggressive:Just as passive-aggressive communicators are a combination of two styles, an approach to them must be a combination as well.Recognize that talking to them might be frustrating like with the passive communicator (since they avoid conflict), but it also important to not take anything they say or do personally (like with the aggressive types), because it may conflict with what they say.
Ideally, everyone should communicate like the assertive types, but that isn't a reality. By understanding the different types, you can face a little less frustration because you recognize the style, know what to expect, and how to communicate best with them. And once you understand your own communication style pitfalls, you can correct them and communicate more effectively.